Shipping policy
Shipping Policy
We are committed to providing our customers with a seamless and transparent shipping experience. This policy outlines our shipping procedures, costs, and timelines to ensure you have all the information needed when placing an order.
Order Processing
All orders are processed within 2-7 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Methods and Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard | 3-5 business days | $5.99 |
| Express | 1-3 business days | $14.99 |
| International | 7-21 business days | Calculated at checkout |
Please note that these are estimated delivery times and may vary depending on the destination.
Shipping Costs
Shipping costs are calculated based on the weight of your order and your location. The exact cost will be displayed at checkout before you complete your purchase.
Free Shipping: We offer free standard shipping on all domestic orders over $75.
International Shipping
We ship to most countries worldwide. International customers are responsible for any customs fees, import taxes, or duties that may be incurred. These charges are not included in the shipping cost and will be collected by the local postal service upon delivery.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress on our website or the carrier's website.
Address Accuracy
Please ensure that your shipping address is correct and complete at the time of purchase. We are not responsible for packages that are undeliverable due to incorrect or incomplete address information.
Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses. If you have a special shipping request, please contact our customer service team before placing your order.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact us within 14 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement order at no additional cost to you.
Returns and Exchanges
For information about returns and exchanges, please refer to our separate Returns & Exchanges Policy.
Contact Us
If you have any questions about our shipping policy or your specific order, please don't hesitate to contact our customer service team at info@fukittclothing.com.
We appreciate your business and thank you for choosing our store for your purchase.